WEDDING FAQ's & ADDITIONAL INFORMATION

                                                 

                                                         FAQ's & INFORMATION


Woodbank will be exclusively yours for the date(s) you have reserved, this includes:- 

  • the accommodation of 7 bedrooms including the Aphrodite Suite (up to 20 guests depending on configuration) which must be booked as part of the venue
  • the Drawing Room and Main Hall for your day and evening functions with 5 x 6 foot round and 2 x 5ft round tables and 100 chiavari chairs 
  • gardens and terraces for pictures and drinks
  • cake table: 3ft table 
  • fully licensed bar
  • designated wedding co-ordinator
  • the leisure and other facilities of Woodbank for your wedding party up to 20 guests 

If you require different chairs and tables to those provided, then subject to the layout, we can obtain these but there may be an additional cost. 


ACCOMMODATION:

Number of Bedrooms?

We have 7 bedrooms and 6 bathrooms including the Aphrodite Suite accommodating a total of up to 20 guests (depending on configuration). 

You can discuss the exact layouts of your guest bedrooms with us.

Bedroom recharge?

Although the bedrooms are included in your wedding fee the bedrooms can be recharged to your guests and the amounts deducted from your balance. 

We ask that all bedrooms are allocated and paid for by your guests 28 days before your wedding date.

Bridal Suite:

The Aphrodite Suite is where most brides prepare for the big day. It is spacious with lots of natural light and has its own large en-suite bathroom with double sinks, roll top bath and corner shower. 

Additional Days:

You can decide to add “wrap” around days to your wedding date. Please contact us and ask about our special celebration stays. We will be delighted to talk through the options for you and your wedding party. 

Local Accommodation: we can provide you with an additional list of hotels and bed and breakfasts in our area should you require.

RESERVATIONS:

Viewing

You are welcome to view Woodbank and its facilities. Please contact us to make a prior appointment and we will be happy to show you around.

Reservation

Once you’ve visited us we will normally hold your preferred date for 10 days to allow you to speak to other suppliers.

To confirm your preferred date we then ask for a £1,000 non-refundable reservation fee payable by Bacs transfer and completion and signature of our reservation form which includes our terms and conditions. 

Cancellation Details

The initial reservation fee of £1,000 is non-refundable.

If you cancel your wedding within 180 days of your reservation date the full amount of the venue hire cost will be payable. Any change to this policy will be at the management’s sole discretion.

You will also need to speak to your suppliers and caterers to discuss their cancellation policies.

Insurance

There are many companies now offering a full wedding package insurance cover for most aspects of your wedding and provide peace of mind. We request that an insurance policy is taken out to cover your wedding. This should include adequate public liability insurance for the venue and your suppliers. We are happy to assist you and provide you with any further information on insurance.

CEREMONY: 

We are in the process of obtaining our license for civil wedding and partnership ceremonies in various rooms in the house, including the Main Hall and Drawing Room.

For civil ceremonies there will be an additional fee of £295 including vat.

Registrars and Local Authority

You will need to contact the registrar as soon as you book Woodbank for your wedding or civil partnership ceremony. Monmouthshire County Council is the local authority for Woodbank and you can contact the registrar on 01873 735435, Email: ceremonies@monmouthshire.gov.uk.

and also visit: https://www.monmouthshire.gov.uk/services/the-register-office

RECEPTION NUMBERS: 

Maximum Number of Guests 

Room/Area                   Ceremony            Wedding Breakfast      Evening

  • the Main Hall                75     
  • the Dining room                                       20 
  • the Library                                             30 
  • the Drawing Room                                     75                100


A civil ceremony licence is being applied for.

Marquees can be provided upon request at additional cost. 

Partners

We have a list of partners that we can recommend. Please see our partners section.

Times of Arrival and Departure

Arrival:  

                                 Wedding the night before                   No wedding the night before

Bedrooms:                      Access to the Aphrodite Suite                Access for all bedrooms from 

                                 from 1045am, other bedrooms 2pm         1000am for the wedding party  

                                         

Drawing Room:                  Access from 1030am                         Access from 0930am

House:                           Access from 1045am                         Access from 1030am 


Departure: 

The morning after the wedding we request that rooms are vacated by 1000am and departure from the house by 1030am.

Luggage: Those guests staying in the house may bring their luggage and it will be kept safe until the rooms are ready.

Drop Off

If you need to drop anything prior to the wedding please contact us to arrange an appointment in advance to ensure we can meet you on site.

Children

We welcome children at Woodbank and provide four highchairs for the young ones! Caterers usually classify children at aged 10-12, please check with your caterer.

Cake Table

We can provide a small round 3ft table for the wedding cake.

Place Cards

We can lay the table with your name places, menus unless you have made these arrangements with your caterer. We ask that they are given to us in table order on the morning of your wedding.

Fireworks/Chinese Lanterns

Unfortunately, we cannot allow fireworks, sparklers or Chinese lanterns as it can cause harm to local livestock, and damage nearby farmland and property.

Decoration, candles, crystals and balloons

  • theme: we understand your theme and decoration is important. Due to the age and decoration of some parts of the property we ask that care is taken when decorating to your theme and that the house is left in its original condition. 
  • candles: candles can be used on the tables as long as they are in a safe candle holder.
  • table or scatter crystals: unfortunately these aren’t allowed as these can fall onto the floor and cause accidents.
  • balloons: you can use helium balloons inside the function room as long as they are fixed and not released at any point.

Other activities

You may organise other activities on the day provided they can be accommodated securely and your provider has suitable insurance and meets our terms and conditions. Please contact us for further information. 

Confetti

We allow bio degradable confetti which we ask is used outside the house.

CATERING AND DRINKS

Catering:

Catering will be provided by one of our designated catering partners for the wedding breakfast and evening party. 

They will provide tailor made menus for your wedding day as well as the rest of your stay at Woodbank, including evening meals and breakfast, if required.

The caterer should provide glassware, crockery, cutlery and linen for the function.

The final date for providing catering numbers, table plan and dietary requirements is usually 1 month before your wedding date but please confirm all of the above details with your caterer.

Drinks/Bar:

You can speak to us about all your drink requirements which are provided and run in house.

We believe our comprehensive list gives a cross section of wines, spirits and beers suiting all tastes and budgets. We can arrange a wine tasting to compliment your menu choice.

There is a fully stocked bar open during the day. After the wedding toast further drink purchases can be made from the Library bar. 

“Time Ladies and Gentlemen please!”

The bar will close and music at Woodbank will end at 12 midnight and we ask carriages to be booked for 1am (Licence pending). 

House guests can then retire to the house to unwind! 

PRACTICAL MATTERS

  • Disabled access: access to the house is reasonably flat, there is 1 step. Please advise us in advance of any individual requirements and we will do our best to accommodate them. 
  • Car Parking

      We have space for up to 25 cars at Woodbank, which covers the main car park and “priority”  

      spaces in front of the house (approximately 6 spaces). The priority spaces are for the Bride and

      Groom, close party, registrar and event staff at the front of the house depending on vehicle

      types. We request that aside from the bridal party that all vehicles leave the venue on the

      night of the function unless otherwise agreed. 

      Due to the nature of our drive and turning circles at Woodbank unfortunately large vehicles 

      and coaches are not allowed. 

  • Wedding Contact

      Your wedding co-ordinator will work with you up to your wedding day. You will be invited to a

      meeting and run through of the logistics of your wedding approximately 10-12 weeks before. 

  • Smoking

      Woodbank is a non-smoking venue and this includes e-cigarettes.

      We ask that you use the designated smoking areas provided.

 

  

    

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